Redefining the Eyewear Shopping Experience with AI

Information We Collect

When you use Eyeku, we may collect the following types of information:

• Account information

  Name, email address, phone number, and other information you provide when registering.

• Order information

  Your purchase history, shipping addresses, and payment information. Payment information is securely processed by Stripe, and we do not store your full card number.

• Device and usage information

  Browser type, operating system, IP address, access time, page views, and other usage data to improve our services.

• Face-shape analysis data

  Photos you upload for AI face-shape analysis. These photos are only used for the current analysis and are immediately deleted from our servers after completion. They are not permanently stored.

• Preference data

  Your search history, browsing history, saved items, and other preferences to provide personalized recommendations.

How We Use Your Information

We use the information we collect for the following purposes:

• •Process your orders and provide customer support
• •Provide AI face-shape analysis and personalized recommendations
• •Send order status notifications and service updates
• •Improve our website functionality and user experience
• •Prevent fraud and ensure account security
• •Comply with legal and regulatory requirements

When We Share Information

We may share your information with third parties in the following circumstances:

• Service providers

  We share information with service providers who help us operate our business, such as payment processors (e.g., Stripe) and shipping companies. These providers are only authorized to use your information to provide relevant services.

• Legal requirements

  We may disclose your information when required by law or to protect our rights.

• Business transfers

  If a merger, acquisition, or asset sale occurs, your information may be transferred as part of the assets.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• •Keep you signed in
• •Remember your preferences
• •Analyze website traffic and usage
• •Provide personalized content

You can manage cookies through your browser settings, but please note that this may affect the proper functioning of some features.

Data Security

We take reasonable technical and organizational measures to protect your personal information:

• •Use HTTPS to encrypt all data transmission
• •Payment information is processed by PCI DSS-compliant Stripe
• •Conduct regular security reviews and vulnerability scans
• •Restrict employee access to personal data

While we strive to protect your information, no method of digital transmission or storage over the internet is 100% secure.

Your Privacy Rights

You have the following rights regarding your personal information:

• •Access: You can request to view the personal information we hold about you.
• •Correction: You can request to correct inaccurate personal information.
• •Deletion: In certain circumstances, you can request to delete your personal information.
• •Data portability: You can request a copy of your data in a machine-readable format.
• •Withdraw consent: You can withdraw your consent at any time.

To exercise these rights, please contact us through our contact page.

Children’s Privacy

Our services are not intended for children under the age of 14. If we discover that we have collected personal information from a minor, we will promptly delete the relevant data. If you believe we have collected information about your child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through a website announcement or by email. Your continued use of our services constitutes acceptance of the updated policy.

This policy was last updated on January 1, 2025.